Shop Operations

Made Easy.

-Cut Turn Times in Half (or more)
-Exceed Customer Expectations
-Easy Order Lookup
& more!
WATCH A DEMO
small engine repair ▫ window screen repair ▫ bicycle repair
rentals ▫ sharpening ▫ glass
& more

The #1 online platform trusted by over 300 service center and repair shops- big and small.

Turn your service center into your
greatest profit center

Feel like you are wasting more time on managing orders & not enough time on fixing? Update your ticketing system to an easy to use software solution.

Your customers depend on you being organized! Give them a piece of paper with some dates scribbled on it, BAD. Email with the work order, order number, and promised date, GOOD. Phone tag, BAD. Instant emails, GOOD. RepairStorm automates all your customer contact with emails. Employee is not sure what is included, BAD. Employee looks at a screen and tells the customer everything that is included, GOOD. Employee has to ask how much something costs, BAD. Employee has all the costing information, GOOD. Employee cannot find paperwork, well, RepairStorm is paperless! Cut your transaction costs, deliver faster & show your customers that you are not fumbling with their orders.

repair-shop-tech-happy
I have your order right here. We are on top of this!'No problem! We'll get that changed and fixed right now. Its in your email. Is there anything else I can help with?'

no effort

Pre-Configured

Automated emails

Stop phone madness

Train new techs in 15 minutes

Promise dates

Phone support by reps in Colorado

Find Customers with a Tap

Find Customers with a Tap

‘Hello mam/sir. What’s your phone number?’ Tap, enter a partial number, list of customers come up, Tap to select. ‘Which machine are we working on today?’ ‘Is it the SHIHL OILOMATIC?’ Tap to select. ‘I see we did a full tune last year.’  ‘Let’s get a new chain on this for you for the summer now.’ Tap and done.

The tag fell off!?

The tag fell off!?

Oops, the tag is gone. No problem. Tap, tap in the serial number of the machine and up comes the order. No more lost machines.

Any Employee, Anywhere

Any Employee, Anywhere

Any employee can look up an order from anywhere. Customer calls, no transferring to the “service” department. They can look up the order on a computer, tablet or phone while in the office or on a beach.

50 User Accounts FREE

50 User Accounts FREE

Get your ENTIRE staff on the same page. Add and remove users without worrying about how much it will cost, its free!

The Joy of
Happy Customers &
More Revenue

Lower transaction costs make you more money & make your customers & employees happy

When your employees spend less time trying to find find tickets and calling customer they have more time to do the actual work. That increases your workflow and the number of lawnmowers or screens you can repair. Imagine being able to do more repairs with less employees!

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screenshots

This is easy!

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Services & parts for your store are laid like a modern point of sale system. Service techs just tap (or click) on the services & parts to add them to the order.

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Pre-configured out of the box! You will not have to enter in make and models. We have all that work done for you. Just go to work!

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Automated emails means less phone calls and faster communication! When the order is complete the customer is notified automatically by email.

Did we mention that everything is pre-configured for your individual store? Everything including pictures are set-up out-of-the box and ready to use.  Call us and we’ll work with your service manager to get it going! (It will only take about 30 minutes).

Monthly subscription – pricing varies depending on your volume and requirements.

sign up for a demo today